1. Using NoticeAPI
NoticeAPI provides transactional email, consent-based broadcasts and automations, SMTP relay, API-based email receiving, logs, webhooks, suppressions, simulator testing, and deliverability controls for developers and teams.
You may use the service only from accounts, domains, audiences, API keys, receiving domains, and systems you own or are authorized to use. You are responsible for your account users, credentials, sending domains, message content, recipient lists, inbound messages, webhook endpoints, and connected systems.
Keep API keys and session credentials confidential. Rotate credentials promptly if you suspect unauthorized access, and tell us about security issues that could affect the service.
2. Account Eligibility
You must be able to form a binding agreement and use the service for business or professional purposes. If you use NoticeAPI for an organization, you represent that you have authority to bind that organization.
You must provide accurate account, billing, sender, and contact information. We may require domain verification, sender review, abuse review, payment verification, or additional information before enabling or continuing production sending or receiving.
You may not use NoticeAPI if applicable export control, sanctions, or other laws prohibit you from doing so.
3. Email Sending Rules
All sending must comply with the Acceptable Use Policy. Marketing, broadcast, newsletter, lifecycle, and automation email must be sent only to recipients who gave valid consent for that category of email, including documented implied or soft opt-in consent where the law that applies to you permits it.
Every broadcast or automation must include a working unsubscribe path. You are responsible for truthful headers and sender identity, accurate subject lines, required sender contact details, consent records, and honoring opt-outs, suppressions, bounces, complaints, and unsubscribe requests across your own systems.
You may not use NoticeAPI for cold outreach, purchased lists, rented lists, scraped lists, deceptive sender identity, phishing, malware, harassment, or attempts to bypass suppressions, quotas, unsubscribe handling, or deliverability controls.
4. Product Boundaries
NoticeAPI is not a CRM, lead generation tool, mailbox host, shared inbox, webmail product, IMAP or POP3 service, list broker, dedicated-IP marketplace, or deliverability trick system.
SMTP relay messages use the normal NoticeAPI send path. Receiving is API-based email receiving for software systems, not human mailbox hosting or helpdesk software.
5. Billing
Paid plans are billed through Stripe. Prices, included usage, domain limits, contact limits, retention windows, and overage rates are shown on the pricing page or in an order form.
Free workspaces are hard-capped and may send real email only within their published limits, verified-domain rules, and stricter abuse controls. Pro workspaces may continue past included usage at the published overage rates until a safety ceiling applies. Custom plans are handled by written agreement or operator review.
You authorize us and Stripe to charge the payment method on file for subscriptions, renewals, usage, overages, active-contact expansion, extra domains, taxes, and other agreed charges. Unless required by law or stated otherwise, fees are non-refundable after the billing period begins.
If payment fails or billing information is inaccurate, we may limit, suspend, or terminate production sending, receiving, exports, or account access until the issue is resolved.
6. Service Changes and Availability
We may change, suspend, or discontinue parts of the service as the product evolves. We will try to avoid unnecessary disruption and give reasonable notice when a material change affects active customers.
We may throttle, pause, reject, suppress, or block sending or receiving when needed to protect recipients, sending reputation, platform security, provider relationships, legal compliance, or other customers.
NoticeAPI depends on third-party infrastructure and providers, including hosting, database, DNS, payment, OAuth, monitoring, and email delivery providers. We do not promise uninterrupted service, provider acceptance, or inbox placement unless a separate written agreement says otherwise.
7. Customer Content and Data
You retain ownership of your content, templates, audiences, contacts, logs, message data, inbound email data, and webhook configuration. You grant NoticeAPI the rights needed to process, transmit, store, secure, display, analyze, and delete that data to provide, support, protect, and improve the service.
For recipient and message data you submit to NoticeAPI, you determine what to send, who receives it, why it is sent, and how long downstream systems retain it. NoticeAPI processes that data to provide the service, protect the platform, investigate misuse, and meet legal obligations.
Do not submit regulated or highly sensitive data unless we have agreed in writing that the service is appropriate for that use. This includes protected health information, payment card data, government identifiers, children's data, and special-category or similarly sensitive personal data.
8. Privacy and Data Processing
You are responsible for ensuring that your use of NoticeAPI complies with privacy, data protection, email marketing, anti-spam, consumer protection, export, sanctions, and industry-specific laws that apply to you.
When NoticeAPI processes recipient, message, and inbound email data on your behalf, we generally act as your processor or service provider. We may also process account, billing, security, abuse, and product operations data for our own business and legal purposes as described in the Privacy Policy.
If you need a data processing agreement, transfer terms, or vendor documentation for your use of NoticeAPI, contact [email protected] before sending production data that requires those terms.
9. Logs, Webhooks, and Downstream Systems
Delivery logs, stored message bodies, webhook payloads, simulator outcomes, suppression records, unsubscribe records, and inbound email records are operational records. They may contain personal data or confidential content depending on what you send or receive.
You are responsible for configuring retention, exports, webhook endpoints, credentials, access controls, and downstream systems appropriately. NoticeAPI is not responsible for what your systems do with data after we deliver a webhook, API response, export, or SMTP or inbound event to an endpoint you control.
10. Suspension and Termination
We may suspend or terminate access if you violate these terms, fail to pay, create operational risk, harm deliverability, misuse the platform, or expose us or others to legal or security risk.
You may stop using the service at any time. Account cancellation does not waive amounts already owed. Some records may be retained for billing, security, abuse prevention, compliance, backup, and audit purposes as described in the Privacy Policy.
11. Intellectual Property
NoticeAPI, the dashboard, APIs, SDKs, documentation, designs, software, and brand assets are owned by NoticeAPI or its licensors. These terms do not transfer any NoticeAPI intellectual property to you.
If you send us feedback or suggestions, we may use them without restriction or compensation. You remain responsible for ensuring that your content and use of the service do not infringe anyone else's rights.
12. Disclaimers and Liability
NoticeAPI is provided as-is and as-available. We do not guarantee uninterrupted service, inbox placement, provider acceptance, or that every message will be delivered.
NoticeAPI provides technical controls for email sending, unsubscribes, suppressions, logs, webhooks, and deliverability monitoring. It does not provide legal advice, and using NoticeAPI does not guarantee compliance with laws or mailbox-provider requirements.
To the maximum extent permitted by law, NoticeAPI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption. Our total liability for any claim will not exceed the amounts you paid to NoticeAPI for the service in the three months before the event giving rise to the claim.
13. Customer Responsibility
You are responsible for claims, losses, fines, penalties, costs, and expenses arising from your content, recipient lists, sending practices, receiving domains, webhook endpoints, connected systems, breach of these terms, or violation of law or third-party rights.
This responsibility does not apply to the extent a claim is caused by NoticeAPI's own breach of these terms or unlawful conduct.
14. Contact
Questions about these terms can be sent to [email protected].